Nothing changes. You keep your number and activate call forwarding with your operator: about 15 minutes of work, reversible at any time. Companies with their own phone system can connect by direct SIP instead.

It hands the call to your team, with a summary of the conversation so far, so the caller never repeats themselves. Out of hours, it logs the request as a ticket and offers a callback. Never a dead end.

Our target is one week from the discovery session to a live line: a few days of design and rehearsal, then one switch to go live.

Calls are processed on EU infrastructure and transcripts and tickets are stored in the EU. Callers are told they are speaking with an AI, as the EU AI Act requires. Call recording is optional per line, retention is configurable, and a data processing agreement is part of every contract.

More than 20 languages with natural, native-sounding voices, English and Portuguese included. Each line is designed in the languages your customers actually use, one or several.

Yes. With read-only access to your API, the agent answers with live data: order status, policy details, stock. Real answers, not scripts. Writing into your systems is scoped separately, per project.

Per minute of answered calls. The rate depends on how many specialist agents your line needs, plus a one-off project fee for design and setup. No self-service tiers: every contract is sized to your line.